Do you still have questions? We’re here to help!

Absolutely. We take the hiring process seriously and conduct nationwide background checks on all our cleaners. Only about 10% of applicants end up working for Queen City Cleaners.

We’re committed to your satisfaction, and we promise to make it right. If something doesn’t meet your expectations, let us know right away and we’ll take care of it.

Yes, we take security very seriously. We use extended validation SSL and 256-bit security to protect your billing information, and we process credit card transactions through Stripe’s secure 256-bit protocol. We never store your credit card number, only a token that allows us to charge your card.

Yes, we conduct a detailed nationwide background check on all applicants as the final step in our pre-screening process.

We’re committed to your satisfaction. If you’re not happy with your cleaning, let us know within 7 days and we’ll come back and re-clean.

When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively, you can create and log into your account on the customer login page.

We provide services for the Vancouver area.

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.